Last updated: August 5, 2025
Welcome to ZALEIA. By accessing and using our website ( www.zaleia.org ) and making purchases through it, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website
This website is intended for your personal, non-commercial use. You agree not to use it for any illegal or unauthorized purposes. The content and design of this site are the property of ZALEIA. Reproduction, duplication, copying, sale, or exploitation of any part of the service or content is prohibited without our express written permission.

2. Product Information
At ZALEIA, we strive to present our product information as accurately as possible. Descriptions, images, and prices are subject to change without notice.
Health Notice: The information provided about our products, including the benefits of Ganoderma Lucidum, is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA. Consult a healthcare professional before starting any new supplement or dietary regimen.

3. Purchase and Payment Process
  • Orders: By placing an order, you warrant that all information you provide is true, accurate, and complete. We reserve the right to refuse or cancel any order for any reason, including limitations on available quantities, inaccuracies in product or pricing information, or if fraudulent activity is suspected.
  • Prices: All prices are shown in Colombian Pesos (COP) and/or the currency corresponding to your region. Applicable taxes are included unless otherwise noted. Shipping costs are added during checkout.
  • Payments: We accept the payment methods shown on our payment gateway. By providing payment information, you authorize us and our payment processors to process your transaction.

4. Shipping and Deliveries
We are committed to processing and shipping your order promptly. Delivery times are estimated and may vary due to factors beyond our control (such as carrier delays or weather conditions). ZALEIA is not responsible for delivery delays once the package has been handed over to the shipping company. It is the customer's responsibility to provide a correct and complete shipping address.

5. Refund Policy
Your satisfaction is important to us. If you are not satisfied with your purchase, please see our Refund Policy for the procedures, deadlines, and conditions for requesting a return.

6. User Accounts and Memberships
If you create an account or purchase a ZALEIA membership, you are responsible for maintaining the confidentiality of your password and restricting access to your account. You agree to accept responsibility for all activities that occur under your account. For memberships, the request for ID is made solely for the purpose of verifying your identity and ensuring exclusive access to benefits.

7. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, images, videos, and software, is the property of ZALEIA and is protected by copyright and intellectual property laws. The ZALEIA trademark and logo are registered trademarks.

8. Limitation of Liability
ZALEIA will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, our website or our products. We are committed to providing high-quality products and excellent service, but your use of these products is at your own risk.

9. Applicable Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Colombia. Any dispute or claim related to the use of this website shall be subject to the jurisdiction of the courts of the city of Medellín, Antioquia.

10. Contact
If you have any questions about these Terms and Conditions, please contact us via email: mosvagroup@gmail.com